terzStiftung is a Swiss foundation committed to promoting independent living among seniors. In the interest of its several thousand members, it entertains a network of business partners which provide added value to their members and are committed to the goals of the foundation (among its partners are Swisscom, Migros, AVIA and 25 further companies).

As a part of its various activities to sensitize businesses for the particular needs and interests of the elderly in the context of product development and service design, terzStiftung is entertaining a net­work of Senior Scouts who act as Senior Mystery Shoppers on behalf of various companies. terzStiftung is happy to take the TAO project as an occasion to further extend its activities into the realm of online services, providing both recommendations for improving user education among elderly users and requirements for improving the user experience of online services.


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