A main focus of the TAO Project is to study barriers and to provide improved access to the Internet. The Bern University of Applied Sciences, in its role as project manager, and terzFoundation, in its role as project partner, both see the potential in collaborating with the terzScouts, a group of seniors who are providing mystery shopping for the assessment of shops. We feel strongly that online web-based programs that satisfy the demands of seniors are generally accepted among other target groups as well. And we also believe that the more user-friendly a program is, the more quickly potential users can be included in the development process.

terzLivingLab – Conceptpaper


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